Viber Pay - Croatia closure
Why are Viber Pay wallets in Croatia being closed?
Viber Pay is provided in partnership with Rapyd, an electronic money institution licensed in the EU. Rapyd stopped offering electronic money services in Croatia on September 1st, 2024. As such, we regrettably can no longer provide Viber Pay services in Croatia.
Can I still open a Viber Pay wallet?
Opening a new Viber Pay wallet in Croatia is no longer possible.
I missed the deadline for extracting my money, what can I do?
We gave our users two months' notice to withdraw funds by October 31st, 2024. If you still have funds in your wallet, please contact support.
Is there any impact on other Rakuten Viber services?
There will be no impact on any Rakuten Viber services outside of Viber Pay in Croatia.