Get your Viber chat link and QR code for Business accounts
Overview
With a chat link or QR code, people can instantly start a conversation with your Viber Business account from any website, social media profile, or digital post without needing to save your phone number.
How it works
When someone clicks your chat link or scans your QR code, their Viber app opens a direct chat window with your business. You can even customize the link so that a pre-written message template appears in the customer's text field, making it even easier for them to start the conversation.
Chat links and QR codes are exclusively for registered Viber Business accounts and will not function for regular personal accounts.
Creating your chat link and QR code in Viber
You can quickly grab your ready-to-use chat link and QR code directly from the Viber app on your phone.
- Open Viber on your phone
- Tap the More
button
- Tap Business Account
- Tap Business Account Settings
- Scroll down and tap Share Business
- Tap to copy your unique chat link, or save the QR code to your phone
If you prefer to format your link yourself or need to create one manually on a desktop, use our standard secure link structure.
Standard format
Use the format -
viber.me/
When formatting your number, omit any leading zeros, plus signs (+), brackets, spaces, or dashes.
- Correct format: viber.me/1xxxxxxxxxx
- Incorrect format: https://viber.me/+01-(xx)xxxxxx
Add a pre-filled message
You can set a draft message that automatically appears in customers' chat input field when they open the chat link.
Use the format: [https://viber.me/]
To ensure the link works correctly, replace every space between words with %20.
- Example link: [https://viber.me/1XXXXXXXXXX?text=I want to inquire about]
When a person clicks this link, their chat with you opens with "I want to inquire about" already typed out, waiting for them to press send.
Add your link to social media profiles
Maximize your reach by placing your chat link in the bios and posts of the social platforms your customers use daily.
Transform your bio into a direct messaging entry point on your phone:
- Open Instagram and tap your profile picture
- Tap the Edit Profile button
- Tap Links, then tap Add external link
- Paste your unique Viber chat link into the URL field
- Type a clear title, like "Message us on Viber", and tap the checkmark to save
You can add your link to three different strategic places on your Facebook Business Page:
- Action Button: Click or tap the three-dot menu (...) below your cover photo, select Add Action Button, choose Contact Us, and paste your Viber link
- Links Tab: Go to Edit Profile, scroll to the links section, select Add Social Link or Website, and paste your URL
- Bio Description: Paste your link directly into your page's text introduction or add it to the end of your published posts
Ensure you are using a free TikTok Business Account to enable clickable profile links on your phone:
- Open TikTok and tap Edit profile
- Tap the Website field
- Paste your Viber chat link and tap Save
Route search engine traffic straight to your customer service chat:
- Log into the Google account associated with your business
- Search for your business name on Google Search to open your management panel
- Click or tap Edit profile, then select the Contact tab at the top
- Find the Website or Booking/Appointment section, click the pencil icon, and paste your Viber link
- Click Save
Website integration
If you want to add a clean, recognizable contact button to your website, landing pages, or email signatures, you can embed an official Viber button using standard HTML code.