Viber Pay closure - Philippines
Overview
We are temporarily closing our Viber Pay service effective November 15, 2026, as we transition to an even better and more robust service in the near future. We are disengaging with our payment service provider, Paynamics. Consequently, Paynamics will proceed with the closure of the Viber Pay wallets. We'll be sure to notify you as soon as we're back!
Necessary actions
If you have a remaining balance in your Viber Pay wallet, please transfer your funds to your preferred partner channel by November 13, 2026.
- Open Viber on your phone
- Tap More
- Tap Pay
- Tap Transfer
- Select your partner channel of choice
- Insert account details
- Insert the desired amount
- Tap Confirm to pay
Frequently asked questions
Only people with a Viber Pay wallet in the Philippines are affected.
If your balance is zero, you don’t need to do anything. Your wallet will automatically close on November 15, 2026.
Your spot on the waitlist is saved! You don’t need to take any action. Those who have previously opened a wallet with us will be prioritized as soon as the new experience is ready for you to join.
Yes! We’ll be back soon with an even better experience and new updates. We appreciate your patience while we make these improvements.
If you still have funds in your wallet after November 13, 2026, please submit a support request or contact Paynamics support by emailing viberpay@paynamics.net directly for assistance.
If you have any other questions, please submit a support request.