Public channels

To learn more about channels, take a look at our dedicated Channels knowledge base for admins article.

Public channels can be found and joined by any Viber user that searches for the channel’s name, or keywords contained in a channel’s name and description.

We’ll also create a unique landing page for public channels, that will be displayed as part of the channel invite link. The page will allow people to preview your channel* in their web browsers (even if they don’t have Viber) and be searchable on Google.

Important

*Channels can become public but the access is restricted. To ask for access, please open a support request here.

To find a public channel:

Phone

1. Open Viber on their phone
2. Tap on Chats
3. Tap on Search (Android) or swipe down to reveal the Search bar (iOS)
4. Type in the name of a channel or a topic of interest

Desktop

1. Open Viber on their desktop
2. Click on the Search field
3. Type in the name of a channel or a topic of interest

Tap / click Join channel in the chat screen to become a part of the channel.

Rakuten Viber offers a variety of opportunities for businesses that want to see their channels grow.

Benefits may include:

• Promotional stickers - our team will work with you to design a sticker pack. People that download the pack will automatically be added to your channel
• Become verified - verified channels are trusted more by Rakuten Viber users
• Go public - Viber users will be able to find your channel using Search
• Landing page - we’ll create a landing page for your channel on the Viber.com platform

Take a look at our Rakuten Viber for business page for more information.