Set up Rakuten Viber on your tablet or iPad

Use Rakuten Viber on your tablet just like you do on your phone and desktop!

Easily sync your tablet with your phone or make the tablet your primary device (find out what that means below).

All devices synced to your Rakuten Viber account are either primary or secondary.

If you already have Rakuten Viber on your phone, your tablet will become your secondary device. If you don't want Rakuten Viber on your phone, you can make your tablet your primary device. Once your tablet is activated, you can add your computer as a secondary device.

Primary devices have more features and capabilities:

• Primary devices work independently and don't require a secondary device
• You can deactivate other devices remotely using your primary device
• If you deactivate Rakuten Viber on your primary device, you will deactivate your secondary devices as well (and shut down your account)
• New contacts can only be saved on a primary device
• Stickers can only be downloaded on a primary device

Devices

You can have ONE primary device and an unlimited number of secondary devices:

• Phone: Can ONLY be a primary device
• Desktop: Can ONLY be a secondary device
• Tablet: Can be EITHER a primary or a secondary device

To start setting up Rakuten Viber on your tablet:

1. Download Rakuten Viber on your tablet from either Google Play (Android) or the App Store (iOS)
2. Open Rakuten Viber on your tablet
3. Tap on Start now
4. Enter your country code and phone number
5. Tap Continue
6. Confirm your phone number
7. Tap Allow if asked to grant permission for Rakuten Viber to access your contacts and call logs

Set your tablet as a primary device

If you do NOT want to use Rakuten Viber on your phone, you can set your tablet as a primary device. Otherwise, continue to Set your tablet as a secondary device.

1. Tap Do you want to activate this device as your only device?
2. Tap OK
3. Enter your phone number
4. Confirm your phone number
5. You will be sent a 6-digit activation code via SMS to enter on your tablet*
6. Fill in the details of your profile. To see which information will be public, see the How your profile data is handled article.

Set your tablet as a secondary device

1. Fill in the details of your profile. To see which information will be public, take a look at the How your profile data is handled article.
2. After confirming your phone number, a QR code will appear on your tablet, and a QR code scanner will automatically activate on Rakuten Viber. Scan the QR code to activate your tablet*

You're ready to use Rakuten Viber on your tablet!

The following information will sync on your tablet:

• Communities (including chat history)
• Groups (not including chat history)
• Viber Out plans and credit
• Stickers (you will need to restore the stickers first)
• Contacts list

The following information won't sync on your tablet:

• 1-on-1 chats

If you have a tablet you're using as a primary device and would like to make it a secondary device (because you have a phone or another tablet that you want to be primary), follow the steps in the 'transfer your chat history' article. You will need to back up your tablet, activate your new device, and set up your tablet as a secondary device.

Your chat history WILL be restored on your new device but WON'T be restored on the tablet you are converting into a secondary device.

As soon as you activate Rakuten Viber on the new device, it will be deactivated on your tablet. To use Rakuten Viber again, follow the instructions in the Set up your tablet as a secondary device section above.

You can make a tablet your primary device if you no longer want Rakuten Viber on your phone.

To make your tablet your primary device instead of your phone (Android only):

1. Open Rakuten Viber on your tablet
2. Tap on More
3. Tap on Settings 
4. Tap on Account
5. Tap Deactivate account
6. Confirm
7. Back up Rakuten Viber on your phone
8. Follow the instructions in the Set up your tablet as a primary device section above

As soon as you activate Rakuten Viber on your tablet, Rakuten Viber on your phone will be deactivated. Secondary devices, such as Rakuten Viber on desktop, will not be affected.

Your activation code will be sent to the phone number you enter on the Rakuten Viber welcome screen. If you didn't receive the code, tap Resend code or Activate via call.

If your SIM card is associated with the phone number you entered on your tablet, you will receive the activation code on your tablet.

Try one of the following options if Rakuten Viber's QR scanner isn't working for you:

• Scan the QR code using the default Camera app on your phone
• Try with both the front (selfie) and back camera
• Use a different QR code scanning app

For all other activation and registration errors, please refer to our dedicated article on activation solutions.