How to update my profile

Your profile identifies you to other Rakuten Viber users—make sure to keep it up to date!

To find out exactly how your information is used and displayed, please refer to the article: How your profile data is handled.

Your profile picture is displayed in your chats to help identify you to other Rakuten Viber users.

To change your profile picture:

Phone

1. Open Rakuten Viber on your phone
2. Tap More 
3. Tap on your existing profile picture (More screen)
4. Tap on your profile picture again (Profile screen)

You will have the option to:

• Choose a picture from your Gallery
• Take a photo with your Camera
• Remove your picture (no picture will be displayed on your profile)

Desktop

1. Open Rakuten Viber on your desktop
2. Click on your profile picture next to the Search field
3. Click on your current profile picture
4. Click on Select new
5. Select a photo saved on your computer
6. Click Open
   1. Click and drag corners of the photo to resize the focus box
   2. Click and move the focus box to reposition it on the section you want your profile picture to display
7. Click Done

Your name is displayed in your chats to help identify you to other Rakuten Viber users.

If someone has not saved your contact information in their device's address book, your Rakuten Viber name will be displayed.

If someone has saved your contact information in their address book, the name they have saved you as will be displayed instead.

To change your Rakuten Viber name:

Phone

1. Open Rakuten Viber on your phone
2. Tap More 
3. Tap on your profile picture
4. Tap on your current Rakuten Viber name
5. Type in a new name
6. Confirm

Desktop

1. Open Rakuten Viber on your desktop
2. Click on your profile picture next to the Search field
3. Click on the Pen next to your name
4. Type in a new name
5. Click on the Checkmark to confirm the name change

The date of birth is mainly used to identify minors so that we can adjust our services for their protection. It is also the day that we will notify your contacts that it is your birthday.

To change your birth-date:

1. Open Rakuten Viber on your phone
2. Tap More 
3. Tap on your profile picture
4. Tap on the current birth-date
5. Select the date
6. Confirm

Your email address is used if we need to communicate with you via email.

To change your email address:

1. Open Rakuten Viber on your phone
2. Tap More 
3. Tap on your profile picture
4. Tap on your current email address
5. Type in a new email address
6. Confirm