Age restrictions
Rakuten Viber is not intended to be used by children under the age of 13. Furthermore, certain services are restricted to those under 16.
To ensure that our youngest users are protected, we request that you provide us with your age when you register on Rakuten Viber (your age will not be disclosed to other Rakuten Viber users).
The law
Several legislations around the world, such as the GDPR and the CCPA, require us to know your age so that we can offer you age-appropriate content. To protect ALL of our underage users, we have decided to restrict content globally for those under 16.
For more information, please review our Privacy Policy.
Rakuten Viber for users under 16
The following services will be affected if you state that you are under 16:
Service | Effect |
---|---|
Ads
|
You won’t see ads intended for a mature audience. You also won’t see personalized ads if you’re a resident of California or of a country covered by the GDPR. |
Birthday Reminders | Your contacts won’t be notified of your birthday if you’re a resident of California or of a country covered by the GDPR. |
Sticker market | You won’t see sticker packs with age restrictions. |
Promotional content (not including on the Explore screen) | You won’t see promotional content intended for a mature audience. |
Personal data settings
If you are under the age of 16, you won’t be able to change your personal data settings. Rakuten Viber will automatically refrain from collecting your data for analytics and content personalization.
For more information, please review our article; Personal data privacy settings on Rakuten Viber.