Ads on Viber
To keep Viber free for everyone, we show ads.
Ads are selected according to your demographics (such as your age), preferred language, device type, non-accurate location (or GPS location data if you allowed it in your settings), and previous activity on Viber and other platforms.
Although you can’t opt out of seeing ads, you do have control over how your data is collected. If you are located in the European Economic Area (EEA) or the UK, you will also have the option to turn off the interests-based ads toggle. This option is called Do not sell or share my personal information for users in the US.
Turning off interest-based ads is not available in all countries.
Tracking technology
Both Viber and our trusted partners use tracking technologies, such as cookies, to understand how you interact with the Viber app. This information is then used to show you ads that we believe will be relevant and interesting to you. For example, we want to avoid showing you an ad in Japanese if your preferred language is Russian.
IMPORTANT
The data collected is minimal and cannot be used to identify you.
Identify ads
You will see ads from Viber and third parties clearly marked with the word “Ad”or “Sponsored.” Ads may be displayed after a call, in the chats list, the More menu, the Sticker Market, and the Explore screen.
Report an ad
If you see an ad that you find offensive, you can report it to us:
- Tap/click on the flag or arrow in the corner of the ad and select Report.
- Complete the Report content or account form
- Submit the form
You can also temporarily close the ad by tapping/clicking Hide instead.
Opt out of personalized ads
You can remove Viber’s permission to use your advertising ID. This means that you will continue to see ads; however, they may not be relevant to you.
Android
Opt out of interest-based ads
- Open Settings on your phone
- Tap Google
- Tap Ads
- Switch ‘Opt out of ads personalization’ ON
Opt out of location-based ads*
- Open Settings on your phone
- Tap Location
- Tap App permission
- Tap Viber
- Select Deny
*These are general instructions; settings and options may be named slightly differently on your phone. If you don’t see Location on your Settings screen, find it by typing Location in the search field.
Notes
Advertising IDs are attributed to all users by companies such as Google. Their purpose is to build user profiles from your web and app activity and then show relevant ads based on the information collected.
iOS
Opt out of app tracking
- Open Settings on your phone
- Tap Privacy
- Tap on Tracking
- Switch the toggle next to Viber OFF
For more information on app tracking, please review our article on personal data and privacy.
Opt out of interest-based ads
- Open Settings on your phone
- Tap Privacy
- Tap Apple advertising
- Switch ‘Personalized ads’ OFF
- This setting will apply to all your apps, not just Viber
Opt out of location-based ads
- Open Settings on your phone
- Tap Viber
- Tap Location
- Tap Never
Viber
Opt out of interest-based ads on Viber*
- Open Viber on your phone
- Tap on More
- Tap on Settings
- Tap on Privacy
- Tap on Personal data
- Switch OFF or unselect Allow interest-based ads (Do Not Sell My Personal Information for users in the US)
- Close and restart Viber on all your devices to apply the new setting
*This option may not be available in your country.
Opt out of ads based on links you clicked on Viber
In some countries, we collect data* from the links that you click on in Viber. This information is used to offer you targeted ads based on your observed interests.
*Collection of this data does not affect the end-to-end encryption of your chats.
This setting (if available) can be switched off:
- Open Viber on your phone
- Tap on More
- Tap on Settings
- Tap on Privacy
- Tap on Personal data
- Switch OFF or unselect Allow ad personalization based on links
- Close and restart Viber on all your devices to apply the new setting
Control what happens to your data
We are committed to giving you as much control as possible over your data.
You can:
- See what data we have collected about you
- Delete your data from our servers
- Restrict our use of your advertising ID
To review or delete the data that we have collected about you, please see the following article: Request, review, and delete your data on Viber.