Set up Rakuten Viber on your desktop
With Rakuten Viber on your desktop, you can send and receive messages, enjoy group calls, create stickers, and more, as your devices seamlessly sync.
Take a look at our Supported platforms to see if your desktop version is supported.
IMPORTANT
- You need Rakuten Viber installed and activated on your phone to connect your account to Rakuten Viber on desktop. We recommend always keeping Rakuten Viber on your phone updated for optimal app performance on both devices
- Some chat features may not be available on desktop
Step 1: Before you begin
To activate Rakuten Viber on your desktop, make sure that you have the following:
- The latest version of Rakuten Viber on your phone
- If you haven’t downloaded Rakuten Viber on your phone yet, review the Activate Rakuten Viber on your phone article first
- A stable internet connection on both your phone and your computer
Step 2: Download Rakuten Viber on your computer
Windows
- Open the Download Rakuten Viber page (https://www.viber.com/en/download/) on your computer
- Download the Windows version of Rakuten Viber for desktop
- Click on the file once it has finished downloading (at the bottom of your screen)
- Rakuten Viber will open: click Install and follow the instructions (this may take a few minutes)
- You may be asked to confirm that you’re downloading from a reliable source: click Yes
Notes
- If you receive an error message that the downloaded file can’t be opened or run on your PC, please download a different version of Rakuten Viber (32-bit)
- If you receive the following error: EVR.dll was not found, you will need to install the Media Feature Pack for Windows 10 and then download Rakuten Viber again
Mac
- Open the Download Rakuten Viber page (https://www.viber.com/en/download/) on your computer
- Download the Mac version of Rakuten Viber for desktop
- Click on the file once it has finished downloading (at the bottom of your screen)
- Rakuten Viber will open: drag the Rakuten Viber icon into the Application folder
- You will be redirected to your Application folder: double click on Rakuten Viber
- You may be asked to confirm that you’re downloading from a reliable source: click Open
Notes
Links to download Rakuten Viber for Linux are available under the Need another version? section of Rakuten Viber for desktop.
Step 3: Sync Rakuten Viber with your phone
Once Rakuten Viber is installed on your computer, you can begin to sync it with your phone.
- Open Rakuten Viber on your phone
- Tap More
- Tap on the QR icon
- If your QR scanner doesn’t come up automatically, tap on QR Scanner (Android) or Scan QR Code (iOS)
- Scan the QR code on your computer
- Your phone’s operating system and Rakuten Viber will ask you to approve the activation process. Select Approve/Yes in all cases
- Tap Sync on your phone to start syncing Rakuten Viber on your computer with your phone
You’re ready to use Rakuten Viber on your desktop!
Notes
If you do not see a screen with a QR code after completing the installation, you may need to check that all necessary ports are open on your computer.
I can’t scan my QR code
Try one of the following options if Rakuten Viber’s QR scanner isn’t working for you:
- Scan the QR code using the default Camera app on your phone
- Try with both the front (selfie) and back camera
- Use a different QR code scanning app