How to Backup Your Viber Chat History
Bought a new phone? Want to reinstall Viber? Afraid your phone will get lost or stolen? Make sure you backup your Viber chat history to continue using Viber exactly where you left off.
You must use your phone to backup your chat history; backup is unavailable on Desktop or Tablet (unless it's your primary device).
NotesUpdate to the latest version of Viber before backing up your chat history.
When should I backup my chat history?
We recommend that you adjust your settings to automatically backup your chat history. Regular backups help ensure that your Viber history is safe, even if something happens to your phone.
Other times that you may want to manually backup your chat history include:
- Before you uninstall Viber from your phone
- When you get a new phone and want to transfer your data to it
IMPORTANTYour chat history is connected to the platform that your phone uses, i.e. Android or iOS. There is no way to transfer the chat history between the two platforms.
Before you begin: connect to the cloud
To backup your chat history, you must first make sure that Viber is connected to either your Google Drive (Android) or Apple iCloud (iPhone).
Android
- Open Viber on your phone
- Tap on More
- Tap on Settings
- Tap on Account
- Tap on Viber Backup
- Tap on Settings in the Not connected to Google Drive section
- Select an account that you would like to backup your Viber chat history to
NotesHuawei phones without Google Drive should connect and back up to Huawei Drive.
iOS
1. Open Settings on your iPhone
2. Tap on your Apple ID (top of the screen)
3. Tap on iCloud
4. Make sure that Viber is switched ON
Manually backup your chat history
Manually backing up your chat history will take time and data, so make sure that you are connected to a stable wifi network:
- Open Viber on your phone
- Tap on More (Android) (iOS)
- Tap on Settings
- Tap on Account
- Tap on Viber Backup
- Select if you want your Photos and Videos to also be backed up
- Tap on Back Up
(Android) 
(iOS)
NotesIf you have a new phone or reinstalled Viber, you will need to restore your chat history.
Automatically backup your chat history
To ensure that your chat history is always up to date, we recommend a daily auto backup of your data.
To turn on auto backup:
- Open Viber on your phone
- Tap on More (Android) (iOS)
- Tap on Settings
- Tap on Account
- Tap on Viber Backup
- Tap on Auto Backup
- Choose how often you want an auto backup to be performed:*
(Android) 
(iOS)
- Daily
- Weekly
- Monthly
8. Select if you want your Photos and Videos to also be backed up
*To turn off auto backup, select OFF.
NotesiPhone: auto backup will only be performed when you are connected to wifi.Android: you can choose auto backup to be performed when connected to cellular data.
What will be backed up?
- Chat history (text messages, and photos and videos if selected)
- Groups and Communities memberships
- Profile information
- Purchased stickers
- Viber Out subscriptions and plans