Deactivate or Uninstall Viber on Your Phone
Uninstalling Viber can help you resolve some issues that you may be experiencing with the app, while deactivating Viber will permanently delete your account.
Please read this entire article to see whether you should deactivate or uninstall Viber and to understand the consequences of doing so.
Uninstall vs. deactivate Viber
The following is a breakdown of the main differences between uninstalling and deleting Viber off your phone.
Plans
| Uninstall | Deactivate |
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Removes Viber from your phone.
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Closes your Viber account permanently.
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Won’t remove or deactivate Viber from other devices, including desktop and tablet.
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Deactivates Viber on all your devices, including desktop and tablet.
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Deletes call and chat history.*
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Deletes all your profile data from our servers (i.e., profile details and contact list) and your phone (i.e., call and chat history).**
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Won’t delete your scheduled messages in Communities and Channels.
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Will permanently delete all your scheduled messages in Communities and Channels.
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Won’t remove you from groups, Communities or Channels.
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Removes you from groups, Communities, and Channels.
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Will neither remove nor cancel your Viber Out plans or credit.
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Will remove your Viber Out credit; however, will not cancel your Viber Out plans.
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Won’t remove sticker packs that you have downloaded; however, some may not be available again after reinstalling Viber.
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Will remove all sticker packs. Sticker packs that you purchased can be restored if you activate Viber again using the same Google Play/App Store ID.
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Won’t delete Viber backups saved to Google Drive or iCloud.
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Won’t delete Viber backups saved to Google Drive or iCloud.
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*Back up your chat history so that you can restore it if you choose to install Viber again.
**Back up your chat history so that you can restore it if you choose to reactivate Viber again on your Android (with the same Google Drive account that you backed up to). If you deactivate Viber on an iPhone you will not be able to restore your account again.
NotesIf your Viber account is connected to a Rakuten account, deactivating Viber won't remove you from any Rakuten services. If you want to deactivate your Rakuten accounts as well, please contact Rakuten support.
Viber Out
Plans
Uninstalling or deactivating Viber will NOT cancel your Viber Out plan. To stop recurring charges, you will need to cancel your plan manually.
If you subscribed to a Viber Out plan:
- Through Google Play or Apple’s App Store, you need to cancel the subscription through them.
- Using your credit card, you should cancel the plan BEFORE you uninstall/deactivate Viber. Please contact us if you uninstalled/deactivated Viber and didn’t cancel your plan.
World credit
Uninstall Viber: Your credit will still be available on your Viber Out account after you uninstall Viber.
Deactivate Viber: Your credit will be permanently removed if you deactivate Viber.
Uninstall Viber
If you plan on reinstalling Viber, you should backup your chat history so that you can restore it later.
To uninstall Viber from your phone:
Android*
- Find the Viber icon on your phone’s home screen
- Tap and hold the Viber icon
- Tap App info
- Tap Uninstall
If you want to reinstall the app, please follow the instructions in our Set up Viber on your phone article.
*Uninstall instructions may vary from Android to Android.
iOS
- Find the Viber icon on your phone’s home screen
- Tap and hold the Viber icon
- Tap Remove app
- Or tap the ‘x’ that appears in the top corner of the icon if you have an older version of iOS
If you want to reinstall the app, please follow the instructions in our Set up Viber on your phone article.
Deactivate Viber
If you plan on using Viber again on your Android, we recommend that you backup your chat history so that you can restore it later (from the same Google Drive account that you backed up to). If you deactivate Viber on an iPhone you will not be able to restore your account again.
To deactivate your Viber account:
- Open Viber on your Phone
- Tap on More
(Android) 
(iOS) - Tap on Settings
- Tap on Account
- Tap on Deactivate account
- Enter your phone number
- Tap on Deactivate account again
- If you have a PIN enabled, you will be asked to enter your PIN
- Tap Deactivate to confirm
You can also deactivate your other devices using your phone. Please refer to our Deactivate or Uninstall Viber on Your Desktop article for further information.
To deactivate other devices remotely:
- Open Viber on your Phone
- Tap on More (Android)
(iOS) - Tap on Settings
- Tap on Account
- Tap on Desktop and tablets
- Select the device on which you want to deactivate Viber
- If you have a PIN enabled, you will be asked to enter your PIN
- Tap Deactivate