Viber’s Caller ID
Always know who’s calling with Viber’s Caller ID.
You’ll receive an alert if we detect that the caller is likely to be a spammer.
NotesViber’s Caller ID is only available on Android mobile phones in select countries.
What is Caller ID?
Caller ID lets you see who’s calling even if the person's phone number isn’t saved in your contact list. This suggestion is based on how other Viber users saved the phone number in their contact list.
Please note you won't see a name suggestion if the phone number isn’t available on Viber’s database or if the call is being made through another app.
Turn Caller ID ON/OFF
You can turn Caller ID ON or OFF anytime in the Settings:
- Open Viber on your Phone
- Tap More
- Tap Settings
- Tap Calls and messages
- Find Caller ID and uncheck/toggle ON/OFF the option
Phone numbers that have been reported by other Viber users as a source of spam will be displayed to you with a spam alert . You can still choose to answer the call or decline it. If you answered the call and spoke to a spammer, please tap on the Report button during or after your call.
Post call options
After you finish your call, you can choose to perform the following actions:
Redial: Call the phone number back (call costs will apply).
Message: If the caller is on Viber, you can start a chat with them.
Invite: If the caller doesn’t have Viber, you can invite them to download Viber.
Save: Save the phone number to your contact list.
Report: Tap to report a spammer.
By using the Caller ID feature you grant Viber access to your contacts, which are used by Viber as part of the Caller ID database.
I would like to exclude my phone number from Viber’s Caller ID
To remove your phone number from Viber’s Caller ID, please contact us.
Disclaimer: Requests to be excluded from Caller ID are subject to an internal review.
I’d like to opt-out of Viber’s usage of my contact list for Caller ID
If you would like to opt-out of Viber’s usage of your contact list, please contact us.
Can ads be disabled on the post-call screen?
Yes! Viber Plus users have the option to disable all ads on Viber.
What can I do if a name is detected incorrectly?
We are currently developing an option to edit the detected name after the call is finished.