Submit a request
*All fields are required. Phone must be numbers only without leading zeros.
To update your PIN code, we must be sure it's you.
Please attach a selfie holding your photo ID, plus a copy of the ID. Entries must be written in Roman alphabet (A–Z).
1. A selfie holding your Photo ID
The photo must include:
- Your face
- Your photo ID
- No face coverings, hats, or sunglasses
2. A copy of your Photo ID
The ID must include:
- Your full name
- Your date of birth
- The front and back of the ID
- No flash or glare
- All edges clearly visible