Send a Note without a match
Make your profile stand out and increase your chances of connecting with a personalized message.
A Note is a short, personalized message you can attach to your profile when you like someone. When the other person sees your profile* in their Discover feed, your Note will appear, giving you a chance to make a unique first impression.
Important
*We respect your preferences, which may limit your exposure to Notes that were sent to you from people who do not fit your filters (i.e. Note sender is older or younger than your preferred age.)
How do I send a Note?
- Open Rakuten Viber on your phone
- Tap Viber Dating in the top-right corner
- Tap the Discover tab
- Find a profile you want to send a Note to and tap the Send a Note button
- You can swipe through the recipient's photos at the top of the screen as you type your message
- In the text field, type your message*
- Tap Send
*Please note:
- Your Note can be up to 150 characters
- A character counter will show you how many characters you have left
- You must type at least 3 characters
How can I see the Notes people send me?
When someone sends you a Note, their profile will appear in your Discover feed with their message attached.
- Open RakutenViber on your phone
- Tap Viber Dating in the top-right corner
- Tap the Discover tab
- When you see a profile that sent you a Note, you will see a message that says You got a Note
- Tap the message to read the Note
- From here, you can Like or Dislike the profile
How can I buy more Notes?
To send a Note, you need at least one Note credit. Your balance is visible in your Profile (icon) tab.
To buy more Note credits:
- Open RakutenViber on your phone
- Tap Viber Dating in the top-right corner
- Tap the Profile tab
- Your Notes balance will be displayed. Tap it to purchase a new pack
Important
Notes are a one-time purchase and will not be renewed automatically
Why can’t I send a Note?
If you're having trouble sending a Note, here's why it might be happening:
Links or inappropriate content
Notes are reviewed to ensure they follow our Viber's Community Guidelines. They cannot include links.
- If your Note has a link or violates our guidelines, a message will say Note wasn't sent
- Revise your message and try again
- Your Note balance will not change if the Note was not sent
Network issues
If there's a problem with your internet connection, your Note might not send.
- Check your internet connection and try sending the Note again
- Your Note balance will not change if the Note was not sent
How can I report a Note?
You can report any Note that you feel is offensive or violates Viber's Community Guidelines.
- Open Rakuten Viber on your phone
- Tap Viber Dating in the top-right corner
- Tap the Discover tab
- When you see a profile that sent you a Note, tap the message to read it
- Tap Report
- Select the reason for your report from the provided list
- Confirm your report
After you report a Note, the sender's profile will be removed from your feed. Our team will review your report and take appropriate action.